Malindo Air, the new comer to Malaysia’s aviation industry might give Air Asia and Malaysia Airlines a run for their money. This is my basic review and experience flying with this airline.
This week I had the opportunity to fly to Sabah for a short holiday. As usual, I booked Air Asia because Malaysia Airlines usually costs more. I’ve totally forgotten that Malindo Air is another option. Thankfully, I only booked a single ticket from Kuala Lumpur to Kota Kinabalu (KK); so for my return journey, I booked with Malindo Air instead.
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To book a ticket simply head to their website here. The standard airfare comes with a 15kg baggage allowance. There’s also no charge for paying via Maybank2u, whereby Air Asia charges RM4 to pay online and even more if you pay by credit card. Once you’ve completed payment, you will get an email confirmation and a PDF copy of your e-ticket.
On the day of the flight, I went to Kota Kinabalu International Airport Terminal 1. That’s a good thing because you won’t have to fly from the chaotic Terminal 2 occupied by Air Asia. Once again, I forgot that Malindo Air also provides online check-in service. Anyway, since I don’t have any luggage with me, I went straight to the check-in counter and was done in less than 5 minutes.
The plane that I took was a Boeing 737-900ER which stands for Extended Range. This is one of Boeing’s new generation commercial aircrafts. As you can see from the photo above, each seat comes with an entertainment system. The seat is comfy and wider than Air Asia’s.
The entertainment system comes with a touch screen and technically it’s free for use. There’s a bunch of movies, TV series and games to choose from. I didn’t get the chance to try all of them due to time constraints.
There’s a 3.5mm standard headphone jack that you can use. If you don’t bring any headphone with you, you can rent a headphone for RM15. Considering you can now buy a cheap headphone for RM5 (from Daiso), I think you should always bring one with you. Next to the headphone jack is another port which I believe is used for making changes to the systems settings, or probably for a keyboard? I’m not sure. There’s also a USB port which is extremely great and convenient if you need to charge your device such as a smartphone or a tablet.
Malindo Air provides free snack – basically only a packet of cream crackers…
… and water. If you wish to eat something else, they also serve meals such as Nasi Lemak or similar. I wasn’t hungry so I didn’t bother to ask for the price.
After approximately 2.5 hours, the plane landed at Kuala Lumpur International Airport’s domestic terminal and not the LCCT which is now operating beyond its capacity. It’s absolutely horrendous to use the LCCT terminal. I continued my journey home by taking the KLIA Ekspres to Cyberjaya/Putrajaya.
Overall, I have had positive experience with Malindo Air. Competition is great for the industry and I hope that we can see more enhancements and ultimately some reduction in ticket prices for travellers like us. And by the way, I think Malindo Air’s slogan – “More Than Low Cost” should be changed to something else more appealing.
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