Blackbaud The Education Edge Consultant and Support in Malaysia

By | April 21, 2014

If you’ve been thinking of implementing this system into your institution or organisation, be sure to get the right input from someone who has the experience in using the system.


Many schools and educational institutions around the world rely on centralised databases or systems to manage their data. Blackbaud’s The Education Edge is one of the various systems which is widely used. The Education Edge on its own is an excellent tool to help facilitate admissions, re-enrollment, communication, reporting, and student billing etc.

The Education Edge has been developed by Blackbaud for many years and it has evolved from a very simple database to a highly complex system which runs on Microsoft SQL. One of the best things about The Education Edge is it allows integration with many other third party software, system or database in the market.

The most critical thing before implementing a new system into your organization is to make proper assessment and to define the requirements. There’s no one system in the world that can do everything but it’s still important to do all these to avoid any potential issue in the future.

One of the biggest challenges is data conversion. Whatever data you have on your current system needs to be exported, converted and then imported into The Education Edge. This is probably the most tedious part when implementing any new system. Full details of scope of work are outlined on Blackbaud’s website here.

Getting the appropriate and timely support is essential when you have systems being implemented into your organisation. Based on my experience with using The Education Edge, you will need adequate technical training and skills to troubleshoot minor and sometimes major issues. While support is adequate, having someone who understands the system inside out can help reduce stress, downtime and disaster.

The tech support for Asia Pacific is based in Sydney, Australia. However, if you are now based in Malaysia and would like to find out more information about this product, you can contact me at or use the contact form above. I am able to provide honest opinion, implementation plans and anything related to this product.

Richard Ker

I coach people and give free tips on how to make money from home, build websites that are optimised for Google and help businesses market their products/services online. Follow me on Twitter @richardker.

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